Privacy Policy

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1. Information We Collect

Personal Information

When you use our floodplain survey request form or contact us, we may collect:

• Name and contact information (email, phone number)
• Property address and location details
• Property type and project information
• Timeline preferences and additional project details

Automatically Collected Information

We automatically collect certain information when you visit our website:

• IP address and browser information
• Pages visited and time spent on our site
• Referring websites and search terms used
• Device type and operating system

Tracking Technologies

We use Google Analytics and Google Tag Manager to understand how visitors use our website. These services may use cookies and similar technologies to collect information about your browsing activity.

2. How We Use Your Information

We use the information we collect to:

• Provide floodplain survey services and respond to your requests
• Communicate with you about your project and our services
• Improve our website and services
• Analyze website traffic and user behavior
• Comply with legal obligations

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: We may share information with contractors or partners who help us provide our services
• Legal Requirements: We may disclose information when required by law or to protect our rights
• Business Transfers: Information may be transferred in connection with a merger or sale of our business

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

5. Your Rights

You have the right to:

• Access the personal information we have about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications
• Disable cookies through your browser settings

6. Third-Party Services

Google Analytics

We use Google Analytics to analyze website traffic. Google Analytics uses cookies to collect information about how visitors use our site. You can opt out of Google Analytics by visiting Google's opt-out page.

Email Services

Our contact forms use your device's default email client to send messages. We do not store or process payment information on our servers.

7. Children's Privacy

Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13.

8. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the effective date.

9. California Privacy Rights

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect and how it is used.